Worked in Security and Quality improvement under Digital Identity

UAM Portal

The solution is anticipated to reduce the development effort from a previously required 24 days to an exceptionally streamlined 3 days, which translates into substantial time savings for our development team and also underscores our commitment to implementing solutions that enhance overall workflow efficiency.

Evergreen Initiatives

In my role in Evergreen Initiatives, where the goal is to boost data quality and make things better, my attention to the email re-design has really stepped up the user experience. I tackled and fixed a whopping 148.8 million instances of problematic email addresses, by making our data better. This smart strategy ensures our systems are top-notch in handling data accurately, and it's a win-win for both users and the whole organization.

AVS (Address Verification System)

My work extended on Evergreen Initiatives with updating addresses, specifically targeting AVS (Address Verification System) mismatch and displaying interstitial for user. By sorting bad address in account, I was hoping to cut down on users reaching out to customer support by a solid 45%. This way, i was making sure our users have a smoother experience and boosting overall satisfaction.

Account Quality

As part of Evergreen My holistic approach to data quality has been adopted through the design and delivery of interstitial customer outreach for both email and address data. This strategic initiative effectively addresses challenges in both domains, ensuring that our communication channels are optimized, and user data is accurate.

Profile Experience

My Complementation to UX improvements in profile where updating phone numbers is the delivery of a carefully crafted design. This design not only enhances the user experience in updating phone numbers but contributes to the overall login experience. I was addressing this aspect from user interaction and i am further enriching the overall user journey.

SIM Binding Authentication

SIM Binding Authentication, also known as SIM-Based Authentication, verifies a user or device's identity using data stored on the Subscriber Identity Module (SIM) card. This method is especially relevant for mobile applications and services that require high security. It allows users to log in quickly and prevents fraudulent activities and user duplication.